Posts tagged as:

social networking

Kelley-Sue and I did the first webinar in a two-part series last week for DEI – the national group for Public Radio marketing and development professionals. Sharing Your Social – The 4 P’s of Social Media talked about the pillars of any successful social media strategy – Planning, Policy, Privacy and Participation.

Here’s a link to the presentation.

We hope you find it useful!

Socially yours,
Tara

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Please welcome Frujen Bridgewater (@Frujen) as our guest Media Words writer. He too is a student embracing social media, your comments are welcomed.

DreamWorks Animation is a film production studio that specializes in computer animated films. DreamWorks has developed an international presence operating out of the US, London, England, and Toronto, Canada. They have dominated the box office with films such as Shrek, Madagascar, and Kung Fu Panda.

So I wondered if they have implemented social media into their marketing strategy? They have a large outreach program working through schools to inspire and discover the next generation of animation superstars which dates back to 2005. I got in touch with the folks at DreamWorks to ask them more about their Social Media strategy but no one knew who was responsible for it. In many ways that’s ok, proof that the many DreamWorks groups out here have grown organically.

DreamWorks is currently promoting on their homepage that they are on Twitter. They can also be found on networks such as Facebook, MySpace, Bebo and YouTube, and it seems they are creating a stronger presence all over the web. I’ve been able to see that they use these social networking tools for recruiting employees, promoting the business, and most obviously for promoting their products. The are using Twitter and most recently tweeted about Shrek the Musical. Twitter is also where they dropped the news, they’ll increase their film quota to producing a total of 5 new movies every other year and included a link to see what’s on deck.

By using social networks such as Facebook to spread the news, DreamWorks is able to push its newest productions into the minds of their fan base. Perhaps even more importantly, they enable their fans to stay connected and continue to enjoy their favorite characters and films. In Facebook alone they have fan bases that break 600,000 members just in Shrek fan clubs alone. With this kind of representation it is no wonder that films such as Kung Fu Panda are grossing approximately 632,000,000 dollars worldwide. Also while promoting the sequels of their box hits to the public, they are introducing three new movies: How to Train Your Dragon, Oobermind, and The Guardians (the title isn’t set in stone).

I can’t help but imagine the connection and additional loyalty that could be harnessed if DreamWorks were listening to the voices in these social streams with more focus. The additional value they could bring into the business and to their customers has tremendous potential.

By: Frujen Bridgewater
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Please welcome Jenn Staretorp as a guest blogger on Media Words.  Jenn is one of my Social Media students at Daniel Webster College this term and this is her first blog post (ever).
We welcome your comments and continued support of her social media experience.

Whole Foods Market – Fortune 100 Company #22

When one thinks of the word ‘organic’, technology is the farthest thing from one’s mind. One well-known company however, has taken their natural and organic food store from a small one-store location in Austin Texas, to a dominant web based presence: Whole Foods Market. Whole Foods Market can now be found chatting away with customers and fans on one of their two blogs (Whole Story and The CEO’s BlogTwitter (@WholeFoods), Facebook, and sharing pictures on Flickr.

Giving Social Media a Try

Since WFM first delved into the social networking world in 2005 they have become known as one of the best social networking companies. Rated #1 on the Top 3 List: Brands Using Social Media by The Beacher Agency, and can now be found ranked at #32 (based on the number of followers) on Twitterholic.com. Although their progressive attitude towards social networking is commendable (especially since most companies are having a hard time understanding the value of social media), their record in using social media sites is not completely clean.

Failing Fast

In 2007, WFM was faced with a major social backlash from customers when it was found that CEO John Mackey misused the powers of social media when he trashed Wild Oats, a WFM competitor, onYahoo!’s stock market forum under the pen name  ‘Rahodeb’. His postings had gone unnoticed until WFM began looking at acquiring the Wild Oats company, followed shortly by the Federal Trade Commission filing and administrative complaint against the merger containing the anonymous postings.

Coming Out On Top

It is safe to say that WFM learned their lesson (and were able to settle with the FTC) as they now employ a social media staff, whom probably monitor the CEO’s online posting activity now, and have become one of the top SM users.  WFM now boasts a stunning 63 Twitter accounts (not including the general @WholeFoods) as well as over 84,000 fans on Facebook. 
They recently challenged Ashton Kutcher (@Aplusk) to a “Tweet-Off” which, if accepted, could launch them into the social media record book with CNN. On the other hand, is there such a thing as too much social networking? Seeing as how multiple attempts to discuss WFM social media use was met with silence or a polite “Sorry but we can’t help you” one begins to wonder if they are reaching their limit.

Follow Jennifer on Twitter
Or for more info please read her bio.

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I’m teaching Social Media this summer and today in class we talked about Twitter. The students were not Twitter users, until today. I’ve found that many people have the same questions about tool.

  • Why does anyone care that I did laundry last night?
  • Why do I care that someone is making bread?
  • Who has time for this stuff? I can barely keep up with email and Facebook.
  • Does Twitter even matter?

To help them understand, I’ve developed another KSL’ism. (KSL’isms are what happens when I over simplify a situation and use an unlikely metaphor. Those of you who’ve worked with me are all too familiar. :o )

I explained that Twitter is like a hammer. One tool, with two very distinct purposes.

When you think of a hammer you probably think, like most people, that it’s for driving nails. But a hammer has another job, the claw end of the hammer does significant work and shouldn’t be overlooked. It can extract a nail driven deeply, with ease, exerting great leverage to pull it out of a tight binding.

Twitter is a tool much like that. Twitter is one way to drive your brand or push information. Every tweet, every link shared, every Re-Tweet, reflects and further defines your brand. But Twitter can be used to extract hyper-relevant pieces of information too. Information that might otherwise not have had the leverage, in the great online content world, to bubble up to a level of visibility that could be helpful. Without Twitter it would be very difficult to extract these pieces of information.

To demonstrate to class I typed into a Twitter search “Social Media” and “Business” or “Enterprise”, selected only posts from within the past 24 hours, and only from people within 100 miles of Boston, people we could meet. Then we used google advance search to execute the query, without the location constraint b/c we can’t do that easily there. Here’s the results.

Which do you think did a better job of extracting actionable content?

Keep the faith. -KSL

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Adventures in the Social Universe

by Tara on April 7, 2009

Discovering Ways for Nonprofits to Thrive Online

So, it’s been about two months since I left my job at New Hampshire Public Radio as the Senior Director of Marketing and Development to join Aleuromedia and immerse myself in social media and online marketing. I’m absolutely loving working for myself, and having a blast meeting and talking with nonprofit professionals and business leaders looking to put social networking to use at their organizations. So much fun and so much more to learn!

I’ve been thinking a lot about the things I want to explore with you in this blog… And when it comes right down to it, I want to discuss everything I’m learning as I become more and more obsessed with and excited about interactive media and the evolving online Universe.

Yes, obsessed and excited are strong words – but hey – I’m a superlative sort of person. I really do feel like an adventurer… learning and discovering new things each and every day. The really cool part is I see so many ways in which nonprofits can use the things I’m learning about to thrive, both online and off.

Twitter, Facebook, Yammer, Social Actions, delicious, Digg, Flickr, blogging… they all allow you and more importantly your constituents to tell your organization’s story in incredibly dynamic and vibrant ways.

Think of my space within this blog as a travelogue through the social universe, exploring successful online communities and why they work, finding the best nonprofit social and online straetgies and tools, discussing how you can delve into this world efficiently, and have fun doing it at the same time.

What questions do you have? What worries you? What excites you? What confuses you? Let me know and if I don’t have answers – you can bet I’ll find them for you! I’m having the time of my life connecting nonprofits with the social universe… lucky me!

You can contact me here, on Twitter, through Facebook, through LinkedIn, or email me at tara@aleurosolutions.com.

I’d love to hear from you any time!

Off to distant online lands…
Tara Mahady
*********
TMahady

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Potential Consequence of Accidental Eavesdropping

March 14, 2009

My heads spinning a little, the new Facebook feed has lent to some fantastic thoughts about the potential consequence of accidental eavesdropping. Yesterday a wall-to-wall conversation between two friends was brought to my attention in the Facebook stream. Something I would have previously not seen or thought about was now front and center in the [...]

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Eavesdropping is fun but Facebook is better…

March 5, 2009

I’m an eavesdropper. I listen in on conversations everywhere I go, often to the chagrin of whoever I happen to be out with (and probably those whose privacy I’m invading). I can’t help it, I’m fascinated to hear little snippets of other people’s lives.
Morning conversation overheard in a coffee shop: “My daughter is going [...]

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We the people of the United States of Facebook… What’s Your Moral Obligation?

February 18, 2009

The hullabaloo over the recent change in Facebook’s Terms of Service (which today they returned to their previous TOS until they can come up with something better), has been fascinating and all – but something else has captured my imagination.

Just within the last twenty-four hours there’s been a shift in language around this online community [...]

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Splash into social media…

February 9, 2009

You know how you have these voices in your head sometimes – waging war over what you should or shouldn’t do?  Well, mine have been vacillating between “Jump!” and “Don’t Jump!” for over three years.

Why? As the daughter of a political-junkie-turned-judge father I was bred for fundraising. Memories of my first house party reach back to [...]

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Getting to know Katie York

January 16, 2009

Hey y’all, so I’m at Panera hanging out with Katie York. Great story here actually, we met through a business meeting I had with one of my clients (JitterGram) at an ad house (Griffin, York, & Krause). I met Travis York and we were bantering about socnet, he’s a believer but not a [...]

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