I was talking to my friend Carol yesterday and she was sharing a hellish story about some hoops Verizon was putting her through. She was as frustrated about “finding” corporate stores to work with as I was. She looked online using the Verizon store locator and check it out..
New Hampshire doesn’t even make the list. I feel so … under appreciated. Later the same day I read this blog post from @SkipCohen, he’s trying to take a lesson from his experience and share it which is great. BUT I feel like Verizon needs to go back to their Dr. Suess lessons. ”A person’s a person, no matter how small.” “Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.”
KTF
-KSL
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Thanks so much for your comments. I actually spoke to a representative from Verizon who honestly didn’t know what to do. Also got a computer generated email thanking me for my feedback and hoping I was satisfied with the solution! Then they asked me to take their satisfaction survey. Just can’t believe these guys, but it did make a good blog and the Dr Seuss lesson works well – maybe we need to get that message in front of their CEO. But I’m leaning towards Green eggs and ham…”I do not like Verizon and ham, oh Sam I am…”
My update – Verizon guy (from 1-800-land) calls every day to “test” my Blackberry Storm that people can’t hear me on – trying to ‘replicate’ the problem, that of COURSE doesn’t happen with Verizon guy. So until the Verizon guy experiences my “problem” – I don’t really have a problem, yes?